Privacy Statement
The Town of Bassendean values the privacy of all individuals and is committed to protecting personal information as a key part of upholding its core values across all activities and programs.
The Town of Bassendean manages personal information by collecting only what is necessary, using it for authorised purposes, protecting it through appropriate security controls, and sharing it responsibly and lawfully. The agency ensures transparency, limits access to those with a legitimate need, and maintains accountability for how personal information is handled throughout its lifecycle.
Collection of personal information
The Town of Bassendean collects personal information about residents, stakeholders, and visitors to deliver services and carry out functions, and where required by law.
The Town maintains a database that includes personal information about property owners and occupants, including but not limited to, names, addresses, contact information, and enquiries associated with a property.
Personal information may also be collected when it is provided directly to the Town when:
- accessing or joining Town services or facilities (e.g. Library, Wind in the Willows)
- registering for an event or program
- using or accessing the Town’s website or social media platforms
- through correspondence, communication and service requests.
Personal information is used to communicate regarding Council business, including rates, debts, and complaints, to support security measures that protect Town assets and public safety, to provide updates on the activities of specific services, to conduct surveys supporting the ongoing research and development of services.
Cookies and website
The Town of Bassendean uses cookies and session technologies to help maintain, secure, and improve the user experience when accessing the website. Third-party services such as Google Analytics, Internet Service Providers, and externally hosted website functions are also used to deliver services and to collect or analyse website traffic information.
The information collected through these tools may include a device’s IP address and general browsing activity on the website. These third-party providers operate under their own privacy policies, and where their services or functions are used, any personal information provided will be handled in accordance with those policies.
Social media
When interacting with the Town of Bassendean’s social media pages, personal information may be collected to communicate with individuals, respond to enquiries, and share information about our services, programs, and activities. This information may also be used to help us improve our communications and community engagement.
Surveillance and monitoring technologies
The Town of Bassendean operates 24-hour CCTV surveillance of various Council facilities, and community hubs. The information collected from CCTV enables the Town of Bassendean to safeguard employees, clients, and visitors, protect our premises and assets, aid in crime prevention and response, and ensure compliance with legal and regulatory standards.
The Town of Bassendean and its service providers, including the Council’s local laws officers, utilise body-worn cameras, vehicle-mounted dash cameras, and cameras in the course of their duties. The Town may also deploy covert surveillance cameras or mobile surveillance trailers on a temporary basis where appropriate. These systems are used to promote the safety and security of employees, and the community, protect Council assets and infrastructure, support compliance, investigations, and incident response, assist in crime prevention and public order management, and meet legal and regulatory obligations.
The Town does not actively monitor the system. However, recorded footage can be accessed and downloaded upon request by WA Police, or by individuals through a Freedom of Information (FOI) application.
Further information on legislation relating to CCTV, surveillance and privacy is available through the following links:
Documents
Privacy Policy