Customer Service Charter

The Town of Bassendean is committed to providing high quality customer service, delivering the best outcomes for our community with regard to the long-term interests and needs of our community. The Town’s purpose includes to carry out the decisions of Council and to supply the goods and services necessary to sustain and respond to the specific local needs of our community. In doing this, the Town’s employees bring strong leadership, experience and knowledge and act with integrity, accountability and transparency.

This Customer Service Charter lets you know what you can expect from us, and what you can do if you believe these standards are not being met. View the Charter below. 

• Customer Service Charter