Welcome to the Town of Bassendean!

Whether you are a new resident, new tenant or have been living in Ashfield, Bassendean or Eden Hill for a while, we have compiled some helpful information  to help you enjoy our neighbourhood.

Ngalak kaadtitj nidja Boodja
baal Whadjuk Noongar Boodja
Ngalak nyininy.

We-together know this land.
It Whadjuk Noongar land.
We together sitting.

In the language of the first people of this land we say that we know we are gathered together here on the land of the Whadjuk Noongar people.
Always was, always will be.

A note from the Mayor

On behalf of the Town of Bassendean Council, it gives me great pleasure to welcome you to our community. We hope that your experience of living here is a really positive one.

There’s plenty to love about the Town of Bassendean – we have a wonderful sense of community; a relaxed and quiet ‘village’ feel that embraces and celebrates our rich history and heritage. We boast ample public transport // and are only a stone’s throw from the city and major tourist destinations. Our natural environment is spectacular with a wonderful community connection to the river environment and all it has to offer.
We also know that our Town’s unique sense of community – a connection we all feel and enjoy – matters. It matters to the people who live and work here – and it matters to us [Council] too. It’s a big part of what makes our town special – it’s what sets us apart and attracts other like-minded people to our growing community.

We are fortunate to have many shared open spaces along the Swan River to explore, and have been planting more than 1000 trees each winter to “green up” our Town. The Town has been an early adopter of the FOGO (three bin) system and we are committed to minimising the amount of rubbish going to landfill.

The Town hosts various community events throughout the year that you are welcome to participate in. These include the Community Cinemas, leisure courses and planting days, just to name a few. There are also numerous clubs and active community groups that you may wish to join. Our Volunteers’ Centre can help you connect with these groups or alternatively, you may wish to peruse our Community Directory. And remember, the Bassendean Memorial Library offers more than just a good read! You can access free internet, visit our Local Studies and research room or use the dedicated areas for quiet reading.

Should you require friendly assistance or information on the Town’s services, or if you wish to provide any feedback, you can contact Town staff by:

• Phoning on 9377 8000
• Visiting the Customer Service Centre at 35 Old Perth Road between 8.30am – 5.00pm Monday to Friday
• Sending an email to mail@bassendean.wa.gov.au 
• Visiting the website www.bassendean.wa.gov.au 

We look forward to having you as part of to our community.

Cr Kath Hamilton
Mayor

Mailing List

Would you like to get Town news straight to your inbox? Sign up to our mailing list to receive emails about current consultations, Public Notices and (in future) a monthly e-newsletter that we’ll be rolling out in early 2022. Sign up today!

What’s On

Events Calendar » Town of Bassendean

Check out what events and community gatherings are happening in the area by looking at the items in our calendar.

Community groups are also able to submit items for inclusion on the calendar.

You can also follow our Facebook to keep up to date with Town happenings.

Do you prefer hard copies?

We do our best to reduce the amount of paper we use but if you prefer hard copy documents, pop into the Bassendean Library and you will be able to print. If there is specific information that you would like, give our friendly customer service staff a call.

Do you have a suggestion of how to make this page better?

Did we miss some information that you think would be helpful to new residents and tenants? Please let us know! Email mail@bassendean.wa.gov.au.

Useful Links A-Z

A

Australian Electoral Commission

https://www.aec.gov.au/enrol/update-my-details.htm 

When you move house, or if you change your name, you must update your details on the electoral roll.

You can update your details on the Australian Electoral Commission website. Alternatively, you can pick up a form at an AEC office or from the Town of Bassendean Customer Service Centre.

C

Children’s Services (Wind in the Willows)

Early Childhood Education » Town of Bassendean

Wind in the Willows provides the community with access to affordable, safe and caring childcare in which children can develop to their full potential in an early childhood, early learning environment where programs are designed for individual children.

There are two Centres in Bassendean and Ashfield that provide care and supervision of children aged from babies to five years by qualified staff who hold current Working with Children cards, have first aid certificates, and attend regular in-service training to update skills and knowledge.


Citizenship

Citizenship » Town of Bassendean

The Town usually hosts three citizenship ceremonies each year on Australia Day (January 26), and in the months of May and September. Scheduled ceremonies are listed with approved conferees being notified by mail when they are invited to a ceremony. To become an Australian Citizen, please visit the Department of Home Affairs website.

Community Directory

Find community groups and organisations in the Town.

https://www.bassendean.wa.gov.au/listings/community 


Community Safety

The Town works closely with the Western Australia Police Force and provides information and assistance where required to help prevent and solve crimes within our community. "Neighbourhood Watch" is a long-standing community-based program aimed at encouraging neighbours to work together to reduce crime and make their communities safer. Neighbourhood Watch partners with local governments and the wider community to create networks, educate the public on home-safety and provide a platform for WA Police Force to link with local communities.
Residents are encouraged to report any suspicious activity to Police on 131 444. Information is available on the Western Australia Police Force website on how to help frontline police to make it tougher for crooks.

Other initiatives that may be of interest include Bikelinc powered by Crime Stoppers WA, and the recently introduced Cam-Map by the Western Australian Police Force.
Visit the attached links for more information.

Bikelinc | powered by Crime Stoppers WA | Connect to protect your bike |

Cam-Map WA | Western Australia Police Force 

Your Safety | Western Australia Police Force  


Community Transport

The Town of Bassendean offers a Volunteer Community Transport Service to registered residents. A team of dedicated volunteer drivers and reception staff operate the service using two eight-seater vehicles. For the safety of passengers and our volunteer drivers, we are able to transport those mobile, living independently and with capacity to make decisions of their own needs. Priority of access for the service is given to residents requiring transport to medical appointments and bookings are limited to vehicle capacity, to find out eligibility and how to register contact the Community Transport Office.

Community Transport » Town of Bassendean


Councillors

Role of Council
The Council governs our Town’s affairs and is responsible for the performance of the local government’s functions. Council also oversees the allocation of our Town’s finances and resources; and determines our Town’s policies.

Role of Mayor
The Mayor presides at meetings, provides leadership and guidance to the community in the district, carries out civic and ceremonial duties on behalf of our Town; speaks on behalf of our Town, and liaises with the CEO on our Town’s affairs and the performance of its functions.

Role of Councillors
Councillors represent the interests of the electors, ratepayers and residents of our Town. They provide leadership and guidance to the community and facilitate communication between the community and the council.

Councillors » Town of Bassendean

E

Emergency Management

Whilst emergency situations are not common, local residents, workers and visitors are encouraged to maintain up-to-date knowledge of emergency preparedness so that they can respond appropriately if a situation arises within the community. Given the riverside location, parts of the Town do have a much higher risk of flooding. These areas are generally within a few hundred metres of the Swan River, and include Ashfield Flats and Bindaring Park (the residential areas around those reserves).

If you are moving into an area that is or could be impacted by flooding, please visit the following page, which provides valuable information and tips as to how to be best prepared in the event of emergency flooding.


Emergency Management » Town of Bassendean

Flood Aware Be Prepared » Town of Bassendean

F

Facilities for Hire

The Town has a number of facilities and reserve locations available for hire. If you are thinking of organising an event in the Town of Bassendean, there are some great locations available.

Facility & Reserve HiFre » Town of Bassendean

G

Greening/Gardening

The Town of Bassendean offers a range of services to help residents green their patch of the Town. These include:

Plants to Residents

This annual program is advertised in Thrive and on the Town’s website each year, so keep your eyes peeled for your chance to purchase native tubestock at a subsidised rate

Free Mulch

When available, the Town offers free mulch to residents, to help supress weeds and create a waterwise garden. Mulch is not always available, so we encourage you to check with the Depot on 9377 9000 before collection.

The Depot is located at 69 Scaddan Street Bassendean. The entrance to the mulch area is off Centenary Court.

Request a Street Tree

Residents of Bassendean can request street tree(s) for their verge by filling out the Online Form – Verge Tree Expression of Interest or by calling 9377 8000.

Verges

A verge is the portion of land between the edge of the road and the front property boundary. Your valued contribution in landscaping and maintaining the verge is encouraged. The Town is supportive of the development and maintenance of environmentally sustainable verge treatments.

Residents can make changes in line with the Verge Treatments Guidelines including installation of a native garden without the need to apply for a permit. Water Corporation also provide a handy guide to creating a waterwise verge in the attached link.

Verges » Town of Bassendean

Your-guide-to-creating-a-waterwise-verge.pdf (watercorporation.com.au)

L

Library

There is so much happening at your Bassendean Memorial Library!

Keep up to date with information about services and events on our

Website https://library.bassendean.wa.gov.au/

Facebook https://www.facebook.com/BassendeanLibrary/

and Newsletter https://library.bassendean.wa.gov.au/news-events/the-word.aspx 

Home » Bassendean Memorial Library


Leisure Programs

RElax Program » Town of Bassendean

The Relax Program is a series of workshops and courses for lifestyle and learning offered by the Town of Bassendean. The program offers engagement opportunities for the whole community including health and well-being, arts, crafts and cooking.

The courses run in conjunction with school terms in the Town’s facilities.

P

Pets (Dogs and Cats)

Cats and Dogs » Town of Bassendean

Dogs and cats must be microchipped, sterilized and registered with the Town of Bassendean.

If you have recently moved into the area you are able to transfer existing registrations from another local government. If you have moved from another address in the Town of Bassendean, please update your details with the Town.

R

Recycling and Waste

Kerbside Recycling and Waste » Town of Bassendean

The Town provides residents with a kerbside service consisting of three bins to separate their waste into three streams: Food and Garden Organics (lime green lid), co-mingled Recycling (yellow lid) and General Waste for landfill (red lid). A number of other services are also provided each year, read about these in the current Recycling & Waste Guide.

 A Waste and Recycling Guide is provided to residents each year in their letterbox. From the 2023/24 FY this guide will be provided digitally.

 If you require a copy of the Guide or have a specific query, please call the friendly Recycling, Waste and FOGO team on 9377 8095. Link to the online copy is attached

Town of Bassendean Water Recycle Guide 21-23.PDF

S

Services

As a local government, the Town of Bassendean is responsible for delivering a wide range of economic, human, recreational and property services as well as developing and maintaining essential community infrastructure. Local governments have legislative responsibility to perform many mandatory functions for the local community.


Office of the Chief Executive Officer
Provide oversight and compliance with the Local Government Act and Regulations; drive organisational performance.
• Human Resources
• Governance
• Strategic Communications
• Integrated Planning and Reporting
• Council and Executive Support

Corporate Services
Deliver financial management and good governance.
• Customer Service
• Finance Services
Rating Services
• Information Management
• Procurement services
Children’s Services

Community Planning
Plan and deliver services and facilities for the community.
• Community Development
• Ranger Services
• Statutory Planning and Development Services
Environmental Health Services
Library Services
Youth Services

Infrastructure
Facilitate development and implementation of asset management plans; deliver and maintain infrastructure within the Town.
• Engineering Design Services
• Parks and Gardens
• Facilities Management
• Asset Planning and Management
• Project Delivery
• Works

Sustainability and Environment
Develop, manage and implement plans for the future sustainability of our environment.
• Waste management and Recycling
• Sustainability
• Environment


Sustainability – Switch Your Thinking and Earth Carers

The Town encourages residents and businesses to think and act more sustainably and supports residents through programs such as the supply of native plants to residents each year and a subsidy for the purchase of home composting systems.

The Town also provides free workshops for the community each year through the Switch Your Thinking program as well as rewards for residents and opportunities for residents to learn about water minimisation through the  Earth Carers program.

For all this and more visit the Town's Sustainability Pages

Home | Sustainable Living | Green Living | Switch Your Thinking
Earth Carers » EMRC Waste Education (rgang.org.au)

T

Thrive Newsletter

Documents in Thrive: Newsletter » Town of Bassendean

Please read our community newsletters, issued to keep you informed about what's happening in Bassendean, Ashfield and Eden Hill. We are working with you to make our community thrive.

V

Volunteers Centre

Volunteer Centre Bassendean » Town of Bassendean

The Bassendean Volunteer Centre is located at 50 Old Perth Road is open on weekdays from 9am to 2pm.

The Centre provides a referral service to enquiring volunteers, promotes volunteering opportunities and the benefits of volunteering and supports community groups and organisations to recruit and retain volunteers.

Y

Your Move – Department of Transport

Town of Bassendean | Your Move

Your Move is a free program run by the Department of Transport that supports individuals, schools and workplaces to start swapping a few car trips each week for walking, riding a bike or catching public transport.

A hard copy Bassendean Local Business and Activities Directory with a map of the local area is available by contacting the Town’s Customer Service on 08 9377 8000


Youth Services

Bassendean Youth Services (bys.net.au)

Bassendean Youth Services offers a range of structured and unstructured programs for young people in the 12 – 25 age range. These include recreational activities, support services and referral to specialist agencies. The purpose of contact between staff and young people is to empower young people to develop and enhance their skills, knowledge, understandings and attitudes which are beneficial to themselves, as both individuals and as members of society.