Abandoned shopping trolleys
Shopping trolleys left outside of shopping areas can be hazardous and unsightly.
Abandoned trolleys can:
- obstruct the road or footpath
- end up in waterways, causing a build-up of debris and restricting water flow.
Trolleys are responsibility of the store they are from and need to be reported to the correct company for collection.
How to report abandoned shopping trolleys
Report abandoned trolley sightings direct to relevant company or trolley collection services for collection.
Coles trolley collection service
Unbranded trolleys or those for stores not specified above can be reported to the Town’s Rangers.
Our role
The Town’s Rangers regularly locate, report, and impound abandoned shopping trolleys in line with the Local Laws and will investigate any reports received.
Community responsibility
If you use a shopping trolley, it is your responsibility to return it to the designated trolley collection point.
Leaving a shopping trolley in a public place or on the verge causing an obstruction is an offence under the Activities on Thoroughfares and Trading in Thoroughfares and Public Places Local Law 2000.
Retailer responsibility
The Activities on Thoroughfares and Trading in Thoroughfares and Public Places Local Law 2000 states retailers must collect abandoned shopping trolleys within 3 hours of notification from the local authority. If the shopping trolley is not collected, the trolley may be impounded, and an infringement issued to the responsible retailer.