Community Transport

Cessation of Community Transport Service

In July 2022, a review of the volunteer supported community transport service was conducted by the Town in response to changes in State Government Workplace Health and Safety legislation.

This included a risk assessment which revealed safety gaps in the provision of the service.

Due to this, the Town determined that it was no longer safe or viable to continue the service in its current form, as it was unable to fulfill its legislative obligations.

As a result, the service was ceased on Friday 23 December 2022, with Council requesting that staff explore opportunities to support a similar service in the Town.

Prior to ceasing the service, the Town communicated directly with community transport clients to ensure existing appointments were honoured and are assisting client transitions to alternate methods of transport, including a specialized provider through the Federal Government funded My Aged Care service.

For those aged over 65 years and requiring transport support, it is recommended you contact My Aged Care direct on 1800 200 422. 

Town staff are also available to assist clients on how to register with My Aged Care and provide a list of transport service operators in the area. 

For more information, please see the My Aged Care brochure below or visit their website https://www.myagedcare.gov.au/.

The Town of Bassendean would like to thank clients and volunteers of the service for their patience during the review and transition arrangements.

For more information, please call the Town on 9377 8000 or email mail@bassendean.wa.gov.au

My Aged Care Brochure