Rates FAQ  

How can I pay my Rates?

Your rates may be paid over the internet. Or phone us on 9377 8000 to discuss other options.

How to Pay Rates

Paying over the Internet

You can pay your rates online using credit card VIA the BPoint portal. Please have your current rates notice handy as you will need to quote your 10 digit reference number, which is shown on the bottom of your notice.

Proceed to BPoint (Online Payment)

By Bpay

Bpay is accessible anywhere and anytime you have access to your online, mobile or phone banking. You will need to have your rates notice handy with your 10 digit reference number and biller code. 

In Person

At the customer service centre at 35 Old Perth Road between 8.30am and 5.00pm, Monday to Friday. Payment can be made by cash, cheque, Eftpos, Mastercard or Visa

By Mail

Please use the reusable envelope to post all mail payments to:

Town of Bassendean
PO Box 87
Bassendean WA 6934

Retain the top of your rate notice as your record as receipts will not be issued.

Register here to receive your Rates Notices via Email

By choosing e-Rates you will be assisting the environment by reducing the impact on trees, plastic, water, greenhouse gas emissions and landfill waste which is all part of paper, envelope printer cartridge and stamp production.

 Register for e-rates and you will receive your rate notices, final notice and instalment reminder notices via email. 

To register you must have your rates assessment number which can be found on the top of any previously issued rates notice or call Rates Services on 9377 8000

Click here to register

Can I pay in Instalments?

The Town of Bassendean currently offers a 2 instalment or a 4 instalment payment scheme. These have been introduced in accordance with the Local Government Act. Things which prospective instalment payers must be made aware of:

An administration fee and an interest charge on the reducing balance of rates owed will apply. If an instalment payment is not made on time, then a daily interest charge will accrue until the instalment is paid in full. For fees and charges see the reverse of your rates notice. 

Council also wishes to advise that if you are having financial difficulties and will be unable to participate in the formal instalment scheme, you can make a written application to the Chief Executive Officer. Please note that any other arrangements will only be approved if financial difficulty is evident. Ratepayers must pay all outstanding rates, charges and accumulated interest by the first instalment date, if they wish to participate in the instalment payment scheme.

Due Date

Two Instalments

Four Instalments

1st Instalment Due

26th August 2022

26th August 2022

2nd Instalment Due

11th January 2023

28th October 2022

3rd Instalment Due


11th January 2023

4th Instalment Due


15th March 2023

What are the Interest Charges on Overdue Amounts?

Under the Local Government Act, interest is charged on overdue amounts. Council has set this interest charge and it will be applied on a daily basis to amounts which are outstanding after 35 days from the date of issue of the rate notice. The rate set by Council for the 2022/23 financial year is 7% per annum which will accrue daily. The interest charge will continue to be applied daily until all rates and charges are paid in full. The interest charge is also applicable if you do not make an instalment payment on time and will apply to those ratepayers with special payment arrangements. An administration fee will apply to all special arrangements. Only eligible pensioners will be exempt from being charged the interest charge.

Are there any Pensioner/Senior Concessions?

Pensioners who meet the following criteria may be eligible for a Concession on your rates, Emergency Services Levy and Underground Power:

  1. Be the owner and occupy the property on the 1st July of the New Financial Year
  2. Hold a current Pensioner/Commonwealth Seniors health Card or Senior Concession card

If you answered yes to both of these questions please call the Water Corporation on 13 13 85 to register. The Water Corporation will notify the Town and an amended Rates Notice will be issued.

A pro-rata rebate may be available from the date of registration to Pensioners and Seniors that who become eligible after June 1st, 2022

If you are already registered, you do not need to re-register. However, if your circumstances have changed since your registration you must notify Council immediately.

Entitled pensioners cannot defer payment of their Waste Service charge. To claim your Pension Rebate, your portion of the rates must be paid in full by the close of business before the end of the financial year.

Pension Rebate cap for 2022/23 - $750.00

Senior Rebate Cap for 2022/23 - $100.00

(as per the Rates and Charges (Rebates and Deferments) Act 1992)

How are my Rates Calculated

Your rates are determined by multiplying the rate in the dollar struck by Council by the Gross Rental Value for your property.

For example,

Property has a GRV of $19,760 and the rates in the dollar is 8.7771 cents

Rates Will be $19,760 x 0.08771 = $1,733.15

Gross Rental Value (GRV)

All properties are rated on the basis of their Gross Rental Value, which is the rental value that the property would be expected to realise if let on a tenancy in any year. Any improvements to your property eg: building a house on vacant land, additions to an existing house, are likely to increase the value of your property.

Fire and Emergency Services Levy

The Emergency Services Levy is forwarded to DFES to fund the Career Fire and Rescue Service, Volunteer Fire and Rescue Service, Bush Fire Brigades, SES Units and DFES Units throughout Western Australia.

What if I Object to the Valuation of my Property?

If you feel that the valuation of your property is incorrect, you can lodge an objection against the valuation. This must be made in writing and received by the Valuer General, PO Box 2222, Midland WA 6936 or by Council within 60 days of the date of the issue of the rate notice.

A person who is dissatisfied with the decision of the Valuer General in respect of the objection may, within 60 days of service of notice of that decision serve notice on the Valuer General requiring the objection to be treated as an appeal and referred to the Land Valuation Tribunal.

Section 6.76 of the Local Government Act 1995, provides the grounds on which, and the time and manner in which, individual objections and appeals to the Rate Book may be instituted. An objection to the Rate Book shall be made in writing to the Council within 42 days of the date of issue of this rate notice.

If you have lodged an objection, either against your valuation or the ratebook you must pay your rates in full by the due date. Refunds will be given where the valuation is reassessed.

2022/2023 Rating information

Minimum Rate for Properties $1106.00
Rate in the Dollar - Residential Land 8.7771 cents
Rate in the Dollar - Unimproved (Vacant) Land 13.1656 cents
Rate in the Dollar - Commercial 9.0404 cents
Rate in the Dollar - Industrial 9.0404 cents
Instalment Fee $12.00
Special Arrangements $20.00
Interest on Instalments 5.5%
Interest on Payments 7%
Waste Disposal Charge $411.00 240L Red $536.00

Rubbish Charge non rated property

$530.00 240L Red $707.00
Additional Rubbish Bin
General Waste 240L $290.00
General Waste 140L $170.00
Recycling 240L $44
FOGO 240L $175.00
Pensioner Rebate cap $750.00
Senior Rebate cap $100.00
  • Please refer to the Fees and Charges 2022-23 for all charges Fees & Charges
Underground Power - New consumer mains connection $2,910.00 $582.00 over 5 years
Underground Power -Cut and Cap Connection $1,455.00 $291.00 over 5 years
A property that has multiple dwelling connections to the main meter will have a charge factor of the number of dwellings 
connected to the main meter. For example if there are 10 units the charge will be as follows:
New Consumer mains connection $2910 divided by 10 = $291.00. Spread over 5 years $58.20
Cut and Cap Connection $1455 divided by 10 = $145.50. Spread over 5 years $29.10
Emergency Service Levy    
Minimum - Residential $93.00  
Maximum - Commercial $267,000  
Rate per GRV - $1.6213    

What if I'm Experiencing Financial Hardship

The Town has developed a Financial Hardship Policy (6.29) to help people who are experiencing financial hardship and are seeking to enter into a payment agreement with the Town to pay off outstanding rates and service charges. Hardship applies if paying rates, charges or other debts due to the Town affects your ability to meet basic living needs such as a mortgage, rent, utility costs, food, clothing, medical treatment, education and other necessities. Hardship may arise from unemployment or under-employment, separation or divorce, caring for or supporting extended family, domestic or family violence, loss of a loved one, health problems, a chronically ill family member, business downturn, impact of natural disaster or a local, State or national emergency. Please find copy of the policy online, or you can pick one up in person or by phoning the Town on 9377 8000

To apply complete the Financial Hardship Application Form, or phone rating services on 9377 8000 to have an application mailed to you. Each application for financial hardship support will be considered on its merits and applicants will need to provide sufficient information, as outlined in the financial hardship policy, for the Town to assess their financial circumstances. Rates officers will discuss a payment agreement to clear the debt within three years, with administration fees and interest charges waived, subject to the application being approved and the payment agreement being adhered to.

Financial Hardship Policy

Financial Hardship Application Form

What if I am not Experiencing Financial Hardship but need more time to Pay

The Town has developed a Recovery of Rates and Service Charges Policy (6.28) under which ratepayers who are unable to pay rates and service charges by the due date. You can apply by emailing rates@bassendean.wa.gov.au to enter into a payment agreement or phoning rating services on 9377 8000.

How do I apply for a Payment Agreement

You will need to fill out a Payment Agreement Application Form, or you can pick one up in person or by phoning the Town on 9377 8000. A payment agreement will be structured to clear the debt due to the Town within a 12 month period and would normally require payments to be made by direct debit. Interest will continue to be payable on outstanding rates and service charges that are subject to a payment agreement with the Town.

Payment Agreement Application Form
Direct Debit Request Form

Additional Questions

If you have any queries in regards to your rate notice, contact the Council’s Rates Section on 9377 8000 or visit the office between 8.30am and 5.00pm Monday to Friday (excluding Public Holidays).

Statement of Objects and Reasons for the Levy of 2023/24 Differential Rates

The Town of Bassendean hereby gives notice of its intention to impose differential rates on rateable property in the Town of Bassendean in the 2023/24 financial year.

Please find the notice and Statement of Objects and Reasons for proposed differential rates below.

Statement of Objects and Reasons for 2023/24 Differential Rates

Submission to the Proposed 2023/24 Differential Rates – Statement of Objects and Reasons

Statement of Objects and Reasons for the Levy of 2022/23 Differential Rates

The Town of Bassendean hereby gives notice of its intention to impose differential rates on rateable property in the Town of Bassendean in the 2022/23 financial year.

Please find the notice and Statement of Objects and Reasons for proposed differential rates below.

Statement of Objects and Reasons for 2022/23 Differential Rates