COVID-19 Staff information and FAQs

The information outlined on this page is for Town of Bassendean employees only and does not apply to community members or Councillors. 

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Latest update

5 May 2022

Safe Work Procedures (SWP) have been updated to confirm workplace measures following the easing of restrictions that came into effect on the 29 April 2022. Click here to view the SWP for each workplace / work area (please note that the SWP's are in the right column of the table).

26 April 2022

The Health Minister has announced that most mask wearing requirements, density and capacity limits, proof of vaccination for venue entry, G2G Pass requirements and quarantining for asymptomatic close contacts protocols will end from 12:01am Friday, 29 April.

Further information on the changes can be viewed here.

Workers are urged to follow the relevant public health advice - regularly check the Healthy WA website and the WA.Gov Coronavirus website.


Advice for all staff

Vaccination advice

Health Advice

Safety at work

Advice for all staff

I am required to isolate due being a close contact with symptoms, waiting on the results from a PCR test or on official direction from the Department of Health or the Town. What does this mean for my work situation?

  • Visit the HealthyWA website or phone the WA COVID Hotline on 13 26 843 for direction on isolation/testing requirements.
  • Please notify your line manager as well as HR via the online Confirmed or suspected case of COVID-19 form.
  • Once you have received your test results, please notify your line manager, as well as HR via the online Notification of Test Results form.
  • You may be advised by the WA Department of Health if you require additional testing or are required to self-isolate/quarantine and you must follow these directions.
  • Where required, please follow the advice of your medical practitioner in relation to your medical care.
  • If you are unwell while in self-isolation/quarantine, the focus should be on your health care and recovery, and therefore the following leave options will apply:
    • COVID-19 Leave or Personal Leave, then;
    • Other forms of leave including Annual Leave or Long Service Leave, OR Unpaid Pandemic Leave as provided for in the Award. If leave is exhausted or the employee has insufficient leave, then;
    • Leave Without Pay.
  • If you are able to work, your line manager will discuss options available for you to work from home, should this be possible. If remote work is not possible, COVID-19 Leave may be accessed in accordance with the COVID-19 Leave terms and conditions.
  • If a leave option is required, the staff member is responsible for making the leave booking by completing a Leave form.
  • For advice on leave arrangements, please contact HR.
  • Just prior to the end of your self-isolation/quarantine, please contact your line manager to discuss your situation and return to work. If you still have symptoms at the end of your quarantine, please remain home and follow  Department of Health advice.

Last updated 29-04-2022

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I need to care for an immediate family member who has contracted COVID-19 or who cannot access school or other care arrangements due to COVID-19. What leave can I take?

Employees who are unable to work due to -

  • Needing to care for an immediate family member who either has COVID or is required to isolate; or,
  • Cannot access school or other care arrangements because of COVID; or,
  • Are otherwise prevented from working because of COVID

may be able to access COVID Leave (please see Guidelines here - COVID-19 Leave terms and conditions). 

If the employee is not entitled to COVID leave, or this allocation has been exhausted, employees can access -

  • Existing personal leave entitlements
  • Other leave entitlements i.e. annual or long service leave (if entitled), ADO, TIL, unpaid pandemic leave as per the Award
  • Leave without pay

Last updated 16-05-2022

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What is the current definition a close contact?

A close contact is:

  • A household member or intimate partner of a person with COVID-19 who has had contact with them during their infectious period
  • Someone who has had close personal interaction with a person with COVID-19 during their infectious period, where they spent 4 hours of cumulative contact with them in a residential setting (including a home, residential care facility, boarding school, maritime vessel or other accommodation facility) in any 24 hour period where masks have been removed by both people during the period of contact
  • Someone who is informed by WA Health that they are a close contact

Last updated 29-04-2022

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What if I am a close contact with no symptoms?

You are not required to isolate for 7 days, but must:

  • Undertake a daily Rapid Antigen Test and obtain a negative result
  • Wear a mask when leaving the house
  • Avoid high-risk settings, including hospitals, healthcare settings, aged care facilities, residential care facilities and correctional facilities unless you work at these locations (relevant workers entering high risk settings are subject to additional obligations)

You are also strongly encouraged to:

  • Avoid non-essential gatherings and contact with people at risk of severe illness 
  • Work from home where possible 
  • Notify your Line Manager and HR of your close contact status

Last updated 29-04-2022

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What if I am a close contact with symptoms?

Close contacts with symptoms must continue to isolate until symptoms resolve and you must get tested as per existing protocols.

If you test positive as a close contact, you must isolate for a further 7 days as per arrangements for a positive COVID-19 case. Please see advice below on how to notify the Town if you return a positive result.

Last updated 29-04-2022

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What is COVID-19 leave?

The Town's Temporary COVID-19 Leave Terms and Conditions are available here.

The Town's COVID-19 Leave is a temporarily available paid leave provision available for employees who: 

  • Have contracted COVID-19 
  • Are otherwise prevented from working because of COVID-19 (in certain circumstances)
  • Have exhausted carer's leave (personal leave) and need to care for an immediate family member who: 
    • Has COVID-19 or is required to self-isolate
    • Cannot access school or other care arrangements because of COVID-19 

COVID-19 Leave is available for all Town of Bassendean employees: full-time, part-time and casual. 

COVID-19 Leave is provided on a pro-rata basis and there are different applications and requirements for each type of employment (see the Town’s Temporary Coronavirus (COVID-19) Leave Terms and Conditions). 

A maximum of 10 days COVID-19 Leave may be accessed up to 30 June 2022. A maximum of 10 days COVID-19 Leave may be accessed between 1 July 2022 and 30 June 2023.

Applications for COVID-19 Leave will be approved in accordance with theTown’s Temporary Coronavirus (COVID-19) Leave Terms and Conditions. 

Last updated 22-02-2022

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Does the Town have a COVID-19 testing regime? Does it apply to me?

In response to the ‘very high caseload’ setting, the Town has in place a RAT testing regime for identified workers under these guidelines. Roles identified include those who may have regular and ongoing contact with vulnerable members of the community. Your line manager will discuss the regime with you if this applies to your role.

Last updated 26-04-2022

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Can I travel for work or personal reasons?

  • Work related travel requires approval by the Chief Executive Officer and must be conducted in accordance with current domestic and international travel restrictions. Approved travel is subject to the traveller acknowledging that the Town's travel insurance will not cover COVID-19 related claims, including delays/cancellation of flights and accommodation.
  • Travel and testing requirements should be considered when planning travel outside of Western Australia.

Last updated 26-04-2022

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I and/or members of my family are feeling anxious about COVID-19. Who can we talk to?

Last updated 17-01-2022

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Vaccination advice

What are the mandatory COVID-19 vaccination requirements under the current Health Directives? When do they apply?

The Department of Health issued an expanded mandatory vaccination COVID-19 vaccination policy for a majority of occupations and workforces in WA, which were introduced in a phased approach.

This is in addition to the multiple directions already in place for workers in high-risk industries, available on the WA Government website.

A full summary of the expanded mandatory COVID-19 vaccination requirements and associated dates for first dose and full vaccination is available on the WA Government website.

The WA Government announced on 22 December 2021 that all Western Australian workers who fall under an existing vaccine mandate will be required to have a third booster vaccination dose as part of the Government’s mandatory COVID-19 vaccination policy.

The Booster Vaccination (Restrictions on Access) Directions provide guidance on when the booster vaccination is required

  • If the vaccinated directed person is eligible to receive a booster vaccination at the commencement of the Directions on 24 December 2021, the person is to be administered the booster vaccination by 5 February 2022;
  • If the vaccinated directed person becomes eligible to receive a booster vaccination after the commencement of the Directions on 24 December 2021, the person is to be administered the booster vaccination within one calendar month of becoming eligible.

Last updated 17-01-2022

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Do the mandatory COVID-19 vaccination requirements apply to me?

If you work in a high risk or critical occupation referred to in the Government’s expanded mandatory COVID-19 vaccination policy and a mandatory vaccination direction the requirement to be vaccinated against COVID-19 (including the third booster vaccination) will apply, unless you have a medical or temporary exemption.

At the Town of Bassendean, this includes, but is not limited to, workers in the following premises/locations or roles:

  • Seniors and Disability Services
  • Wind in the Willows
  • Building Inspectors
  • Environmental Health Officers
  • Pool Inspectors
  • Rangers
  • Building Maintenance Staff

If you are unsure whether the directions apply to you, please contact your line manager or HR.

Last updated 26-04-2022

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What evidence of my COVID-19 vaccination status do I need to provide to the Town?

If your position falls under any relevant health direction, you are required to provide evidence of your vaccination status.

Other workers who are not identified through a health direction, are encouraged to voluntarily provide evidence of their COVID-19 vaccination status.

Vaccination records can be sighted by:

  • Anita Biggin/Shelley Coleman – Seniors and Disability Services
  • Kirstie Walker – Wind in the Willows
  • Pauline Dillon – Depot
  • Jacqueline Zagar / Kelli Bradbrook (WHS) – All other Workplaces

By submitting your vaccination status, you agree that the Town may disclose evidence of your vaccination status to third parties, where it is required in relation to your employment activities, or required by law.

Last updated 26-04-2022

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I have a medical certificate saying I cannot have the COVID-19 vaccine due to medical reasons. What do I do?

The Health Directions including provision for medical exemptions under specific criteria. Further information about criteria, and the health professionals who can grant medical exemptions, is available from the Australian Government website which specifies that the only reasons you might be able to get a medical exemption from having a COVID-19 vaccine are if you:

  • had anaphylaxis after a previous dose of a vaccine;
  • had anaphylaxis after a dose of any component of a vaccine, or
  • are significantly immunocompromised—for live vaccines only.

Medical exemptions must be recorded on the Australian Immunisation Register and displayed on your Immunisation History Statement.

If you have a medical concern related to COVID-19 vaccination you should discuss your concerns with your General Practitioner and Line Manager. 

Medical exemptions must be sighted by:

  • Anita Biggin/Shelley Coleman – Seniors and Disability Services
  • Kirstie Walker – Wind in the Willows
  • Pauline Dillon – Depot
  • Jacqueline Zagar / Kelli Bradbrook (WHS) – All other Workplaces

By submitting your exemption, you agree that the Town may disclose evidence of your exemption to third parties, where it is required in relation to your employment or required by law.

Last updated 26-04-2022

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What happens if I choose not to get vaccinated without a recognised exemption?

We encourage staff who have medical concerns about being vaccinated against COVID-19 to discuss this with their General Practitioner.

An unvaccinated staff member without a temporary or medical exemption who falls under a relevant health direction or third-party organisation mandate, may not be able to access their workplace which may mean they can no longer perform their role.

If you decline to be vaccinated against COVID-19, do not have a medical or temporary exemption, and this is likely to affect your role with the Town, this should be discussed with your Line Manager/HR.

Last updated 17-01-2022

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I am captured under the mandatory vaccination directions. When am I required to get the booster dose?

Based on the Chief Health Officer’s advice to the WA Government, from 5 February 2022, a booster dose of the COVID-19 vaccine was required for workers captured under the mandatory vaccination Directions.

All workers captured in these directions must have by now provided proof of vaccination (including proof of booster dose) to their designated workplace contact. 

More information is available in the Booster Vaccination (Restrictions on Access) Directions.

Last updated 26-04-2022

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Are volunteers required to be vaccinated?

Volunteers may be captured in a stand-alone Direction under the mandatory vaccination policy. Volunteers wanting to access a workplace which is captured by the mandatory vaccination directions will generally be subject to the same requirements as other workers, unless stated specifically in the Direction.

Last updated 26-04-2022

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Health advice

How do I advise the Town if I have been tested for COVID-19?

  • If you have been tested for COVID-19, please notify your line manager as well as HR via the online Confirmed or suspected case of COVID-19 form.
  • If you return a negative test, please provide a screenshot of the notification (or other official form of notification) to your Line Manager and HR via the online Notification of Test Results form. You may be advised by the WA Department of Health that you require additional testing or are required to self-isolate/quarantine and must follow these directions. Alternatively, if you are unwell, please remain at home and undertake further testing as required.
  • If you have tested positive to COVID-19, you are required to:
    • Notify your line manager as well as HR by providing a screenshot of the notification (or other official form of notification) via the online Notification of Test Results form;
    • If you have taken a rapid antigen test (RAT) and tested positive, it is compulsory to register your result online with WA Health - link here;

    • Follow the isolation and testing requirements and any other directions of public health officials.
  • Please keep your line manager updated and contact them before returning to work in order to confirm and discuss your return.

Last updated 27-04-2022

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Where can I get the latest health advice?

  • Visit the WA Government’s COVID-19 webpage and the HealthyWA website for the latest information and advice on COVID-19 in Western Australia.
  • The WA Government has released a Managing COVID-19 booklet. The guide is also available in 12 languages and includes lots of useful information, including how to be prepared for COVID-19, what to do if you or a family member tests positive for COVID-19, the recommended contents of a home COVID-19 kit and what to do if you live alone and test positive to the virus.
  • Better Health has  this advice for home quarantine and isolation practices, including some great tips on keeping spirits up in quarantine, and how to reduce boredom.
  • The Coronavirus Health Information Line can be contacted for advice and guidance on 13 26 843 (WA) and 1800 020 080 (National COVID Hotline)

Last updated 26-04-2022

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What should I do if I am feeling unwell? Should I attend work?

  • All workers, which includes employees, volunteers, labour-hire and contractors who are unwell are to stay home to minimise the risk of potentially spreading the virus and to allow time to recuperate. 
  • It’s important to stay calm and remember that earlier symptoms of coronavirus are consistent with a range of illnesses, most of which are not considered serious for otherwise healthy people.
  • The WA Government has advised that if you are unwell with COVID-19 symptoms, you need to get tested either through a Rapid Antigen Test (RAT) or at a COVID clinic and self-quarantine until you receive a negative test result. If you develop symptoms, even if you've already tested negative, you must get tested again.
  • If you have taken a rapid antigen test (RAT) for COVID-19 and tested positive, it is compulsory to register your result online with WA Health - link here.

  • You will be advised by the WA Department of Health if you require additional testing or are required to self-isolate/quarantine and must follow these directions.

  • Visit the WA Government’s COVID-19 webpage and the HealthyWA website for the latest information and advice on the COVID-19 coronavirus for Western Australia and COVID testing.
  • You can also contact the WA Coronavirus Health Information Line on 13 26 843 for advice if you have been in close contact with a confirmed case.
  • You can check your symptoms online to see if you need to seek medical help or get tested. Visit the Healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • Staff who are required to be tested and isolate must notify their line manager.
  • Staff who have tested positive to COVID-19 are required to notify their line manager and the Town via the online Notification of Test Results form, follow  isolation and other directions of public health officials; and, contact your line manager before returning to work in order to confirm and discuss your return.

    Last updated 26-04-2022

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    I have (or suspect that I have) a condition that makes me more vulnerable to the effects of COVID-19. What shall I do?

    We are aware that some of our workers may be more vulnerable and at a greater risk to the effects of COVID-19.

    Specific medical conditions and further information is available through the following link: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/advice-for-people-at-risk-of-coronavirus-covid-19 

    In the interests of your health and wellbeing, it is strongly recommended that you advise your line manager if any of these criteria apply to you so that you can discuss and agree on appropriate measures to minimise your risk of exposure while at work.

    We appreciate that in some instances, your line manager many not be aware that you have an underlying or chronic health condition - you have a right to privacy and may not want to disclose this information. Please be reassured that any private health information that you disclose will be kept confidential.

    If you have any concerns or any other reason to believe that you may be more susceptible to the effects of COVID-19, you are encouraged to discuss this with your General Practitioner so that your line manager can work with any relevant medical guidance provided.

    Last updated 26-04-2022

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    Safety at work

    Do I need to wear a face mask while at work?

    From 12.01am today, it is no longer mandatory to wear masks in public indoor settings (which includes workplaces).  

    Masks are still required to be worn:

    • On public transport, in taxis and rideshare vehicles and other passenger transport
    • Airports
    • Hospitals, residential aged care and disability service facilities and correctional facilities

    In workplaces or situations where physical distancing is not possible, mask wearing is strongly encouraged. Workers can also continue to wear a mask if they would like to.

    The Town will continue to make masks available at our workplaces.

      Visit the HealthyWA website for the latest information on face masks. 

      Last updated 29-04-2022

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      What is the correct way to wear a mask?

      Please click on this link to see a video from the World Health Organisation on how to properly fit your mask to reduce your risk of COVID-19 infection.

      Last updated 26-04-2022

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      What is the Town doing about COVID-19? Where can I access Safe Work Procedures?

      • The Town of Bassendean is closely monitoring the COVID-19 situation and acting on the advice of the WA GovernmentWA Health, the federal Department of HealthSafe Work Australia, and the Department of Home Affairs.
      • The Town has completed a Risk Assessment and has developed a COVID-19 Response Implementation Plan which outlines how we will continue to provide a safe and healthy working environment during the COVID-19 pandemic. 
      • We are continuing to follow the WA Government’s advice and will continue with increased hygiene and cleaning measures across all worksites.
      • Individual workplace COVID Safety Plans (CSPs) and Safe Work Procedures (SWPs) are regularly updated in line with WA Government requirements. Your line manager will have the most up to date CSP and SWPs for your area, these are also available below. 
      COVID Safety Plans Safe Work Procedures
      Administration Centre Administration Centre
      Customer Service Centre Customer Service Centre
      Infrastructure Infrastructure (Office-based)Infrastructure (Outside workers)
      Library and Information Services Library and Information Services
      Seniors and Disability Services SDS (Office-based), SDS (In Home Care and Garden Maintenance)
      Volunteers Centre Volunteers Centre
      Wind in the Willows Ashfield Wind in the Willows Ashfield
      Wind in the Willows Bassendean Wind in the Willows Bassendean
      Youth Services Youth Services

      Last updated 5-05-2022

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      What if there is a breach in COVID-19 requirements?

      If you suspect that there is, or has been, a breach of COVID requirements in a Town of Bassendean workplace, please notify your Line Manager and complete a Hazard / Health and Safety Issue Report Form (available here or from your line manager or Health and Safety Representative).

      The resolution of the issue will be handled in accordance with the Town’s WHS Issue Resolution Procedure (available here or from your line manager).

      Last updated 26-04-2022

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