FAQ Rates Payments

How can I pay my Rates?
Can I pay in Instalments?
What are the Interest Charges on Overdue Amounts?
Are there any Pensioner/Senior Concessions?
How are my Rates Calculated?
What if I Object to the Valuation of my Property?
2016/2017 Rating information
Additional Questions

How can I pay my Rates?

Your rates may be paid over the internet, in person or by mail. You can pay by cash, cheque or EFTPOS.

Paying over the Internet

Using your credit card, you can pay your rates online using the secure BPoint Receivables Solution provided by the Commonwealth Bank.

Please have your current Rate Notice form ready. You will be asked for a 10-digit reference number. You can find this on the form under 'Payment Methods - Pay by Internet'.

Proceed to BPoint

In Person

At the Customer Service Centre at 35 Old Perth Road between 8.30am and 5.00pm, Monday to Friday. Payment may be made by cash, cheque or you can use our EFTPOS facility, which takes Mastercard, Visa card or your Debit card.

By Mail

Please use the reusable envelope to post all mail payments to:

Town of Bassendean
PO Box 87
Bassendean WA 6934

Retain the top of your rate notice as your record as receipts will not be issued.

Can I pay in Instalments?

Council is again offering a 4 instalment payment scheme. This has been introduced in accordance with the Local Government Act. Things which prospective instalment payers must be made aware of:

An administration fee of $36.00 and an interest charge of 5.5% on the reducing balance of rates owed will apply. If an instalment payment is not made on time, then a daily interest charge of 11% per annum will accrue until the instalment is paid in full.

Instalments are due on the following dates:

  • 26 August 2016
  • 26 October 2016
  • 4 January 2017
  • 7 March 2017

Council also wishes to advise that if you are having financial difficulties and will be unable to participate in the formal instalment scheme, you can make a written application to the Chief Executive Officer. Please note that any other arrangements will only be approved if financial difficulty is evident. Ratepayers must pay all outstanding rates, charges and accumulated interest by the first instalment date, if they wish to participate in the instalment payment scheme.

What are the Interest Charges on Overdue Amounts?

Under the Local Government Act, interest is charged on overdue amounts. Council has set this interest charge at 11% for the 2015/2016 financial year and it will be applied on a daily basis to amounts which are outstanding after 35 days from the date of issue of the rate notice. The interest charge will continue to be applied daily until all rates and charges are paid in full. The interest charge is also applicable if you do not make an instalment payment on time and will apply to those ratepayers with special payment arrangements. An administration fee of $50 will apply to all special arrangements. Only eligible pensioners will be exempt from being charged the interest charge.

Are there any Pensioner/Senior Concessions?

Are you currently receiving a concession on your Council Rates? If you are a pensioner/senior and fulfil the following criteria you may be eligible for a Concession on your rates and DFES levy:

  • Do you hold a current Pensioner/Senior Concession card? YES/NO
  • Did you own and occupy your property at 1 July 2016? YES/NO

If you have answered YES to both of these questions, then you may be eligible for a Concession. Please contact Council’s Rates Section for further information.

If you are already registered, you do not need to re-register. However if your circumstances have changed since your registration you must notify Council immediately.

Entitled pensioners cannot defer payment of their Waste Service charge; this amount must be paid in full by 26 August 2016. To claim your Pension Rebate, your portion of the rates must be paid in full by the close of business on 30 June 2016.

How are my Rates Calculated?

Your rates are determined by multiplying the rate in the dollar struck by Council by the Gross Rental Value for your property.

For example,
Property has GRV of $19,760 and the rate in the $ is 6.5510 cents.
Rates will be $19,760 x = $1294.48.

Gross Rental Value (GRV)

All properties are rated on the basis of their Gross Rental Value, which is the rental value that the property would be expected to realise if let on a tenancy in any year. Any improvements to your property eg: building a house on vacant land, additions to an existing house, are likely to increase the value of your property.

Fire and Emergency Services Levy

The Emergency Services Levy is forwarded to DFES to fund the Career Fire and Rescue Service, Volunteer Fire and Rescue Service, Bush Fire Brigades, SES Units and DFES Units throughout Western Australia.

What if I Object to the Valuation of my Property?

If you feel that the valuation of your property is incorrect, you can lodge an objection against the valuation. This must be made in writing and received by the Valuer General, PO Box 2222, Midland WA 6936 or by Council within 60 days of the date of the issue of the rate notice.

A person who is dissatisfied with the decision of the Valuer General in respect of the objection may, within 60 days of service of notice of that decision serve notice on the Valuer General requiring the objection to be treated as an appeal and referred to the Land Valuation Tribunal.

Section 6.76 of the Local Government Act 1995, provides the grounds on which, and the time and manner in which, individual objections and appeals to the Rate Book may be instituted. An objection to the Rate Book shall be made in writing to the Council within 42 days of the date of issue of this rate notice.

If you have lodged an objection, either against your valuation or the ratebook you must pay your rates in full by the due date. Refunds will be given where the valuation is reassessed.

2016/2017 Rating information

Rate in the $ for all rateable properties 6.5510 cents
Minimum rate for all rateable properties $1057.00
Waste Service charge $345.00
Rubbish charge for non-rateable properties $415.00


Minimum $71.00
Maximum - Residential $375.00
Maximum - Commercial $213,000.00
1.23c x GRV = Levy

Additional Questions

If you have any queries in regards to your rate notice, please feel free to contact Council’s Rates Section on 9377 8007 (direct line), or through Council’s main switchboard on 9377 8000, or come into the office between 8.30am and 5.00pm Monday to Friday, excluding Public holidays.