Customer Service Centre

The Bassendean Customer Service Centre is an interactive one-stop shop where the community can conduct a range of council business assisted by multi-skilled staff members using up-to-date information technology.

The Centre has received the 'thumbs up' from the community, eliciting a range of positive community feedback about the improved accessibility and more professional public counter.


The Customer Service Centre responds to requests for information and advice from the community and residents on services provided by the Town including:

  • Telephone enquiries
  • Hall and Facility bookings
  • RElax course bookings
  • Rates accounts
  • Information for Settlement Agents
  • Customer Requests, Compliments and Complaints
  • Animal Registrations
  • Building & Planning Applications
  • All Payments
  • Information on upcoming events
  • Community feedback/surveys

Opening Hours

8.30am – 5.00pm, Monday to Friday

(Excluding Public Holidays)


35 Old Perth Road, Bassendean WA 6054


Telephone: 9377 8000
Facsimile: 9279 4257